Experience

~3 years building AI systems and backend infrastructure across startups and product teams.

Software Engineer II

Nov 2025 - Present
  • Designing and implementing agentic, multi-step orchestration workflows across backend systems to enable autonomous task execution.
  • Developing and scaling high-performance backend infrastructure supporting large-scale usage with strong reliability and resilience.
  • Architecting and integrating RESTful APIs to enable seamless communication between frontend, backend, and AI services.

AI/ML Engineer

Dec 2024 - Nov 2025
  • Led end-to-end development of SkyChat AI Assistant, a role-based LLM-powered agent for internal teams, customers, and public users.
  • Built communication pipelines with enterprise messaging platforms using WhatsApp and LINE APIs and webhooks for real-time AI-driven interactions.
  • Connected AI services with internal databases and backend systems to generate intelligent insights, analytics, and automated support workflows.
  • Built ML pipeline to forecast system performance metrics.
  • Optimized LLM context windows, reduced hallucinations, and implemented tool-argument validation for accurate responses.
  • Collaborated with AI, Software, Data, and DevOps Engineers to take SkyChat from concept to fully running beta as a solo developer.

Associate Consultant AI

Nov 2023 - Dec 2024
  • Built and fine-tuned LLM-based systems (LLaMA 2) to generate structured YAML configurations, achieving ~84% accuracy.
  • Designed and optimized agentic AI workflows to improve task execution efficiency and reduce operational costs by ~40%.
  • Developed backend components for a self-service chatbot platform, enabling rapid deployment and one-click chatbot creation for e-commerce businesses.
  • Implemented RAG pipelines, improving LLM response accuracy by 35% and reducing hallucinations in long-context tasks.
  • Developed an Order Management System using AG2 (Autogen) with integrated APIs for automated order operations.
  • Built data analytics tool for visual insights, empowering managers to analyze metrics without combing through raw tables.

For more details about my professional experience, visit my LinkedIn